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FREQUENTLY ASKED QUESTIONS - PLUS
ANSWERS |
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Click here to return to the DVD order page! |
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What
type of music is featured on the DVDs? |
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The DVD
contains twenty six (26) great new songs from America's top Christian
artists. These are excellent spiritual/contemporary Christian and
gospel songs for the whole family to
enjoy. Featuring music from
Michael
W. Smith, Point Of Grace, Natalie Grant, Mandisa, Jars Of Clay, Casting
Crowns, Kirk Franklin, Steven Curtis Chapman, Jeremy Camp, Chris Tomlin,
And many more... |
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Can I
see a sample of the DVD before ordering? |
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Yes, just click
on the video image on the DVD order page. |
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When
am I going to receive my DVDs after ordering? |
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It should take approximately 2 to 3 weeks. Please remember that once
we receive all orders, the DVD producers (EMI and Word Music) require time
to process large number of DVDs. |
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Who is
organizing this effort and why? |
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This is a joint
effort by many Haitian-American churches and "The 3:16 Foundation" - a non-profit organization to
help this inspiring cause. Christian Time Organization is serving as
an intermediary for the DVD sales. |
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I
already donated to the Haiti relief effort, why should I still buy a DVD? |
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In addition to
acquiring an excellent collection of Christian music, the sales of this
DVD will help the long term aspect of the relief effort in Haiti.
This effort focuses more on helping the orphans and the children whose
parents have become disabled by the disaster. So it's still worth
buying this DVD even if you've already donated money. The proceeds
of the DVDs will go as follow: 30% for immediate help and 70% for long
term recovery effort. |
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Do you
really give out free gift when order DVDs? How does that work? |
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Every
church/group that orders twenty-five (25) DVDs or more will receive a free
gift from us. |
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How do people know if your
organization will do what it promised? |
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1 - We will
post on the website a copy of the donated check to the Red Cross for
immediate help for food, shelter, and medical care. |
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2 - For the long-term recovery project, every church that orders our DVDs will receive a monthly copy of our
newsletter with updates and highlights of the construction of the
orphanage and other activities.
In other words, this will not
be a one-and-done deal. The Christian community nationwide will be
kept up-to-date of our activities. Now remember, we can only do what
we promise with the support of the DVD sale. |
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Who do
I contact if I don't receive my DVD order? |
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You should
receive your order in a timely fashion. If you don't receive it
within 5 to 10 business days, please contact our local representative or
our office at 954-640-3188 |
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What's
your return or refund policy? |
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If a DVD is defective, we will
exchange it at no cost to the buyer. However, due to the fact that
we are not a retailer, we can only exchange or replace DVDs. |
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If your questions or concerns were not
addressed here, please ask our representative. |
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Thanks for supporting this effort. May
God continue to bless you! |
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Click here to return to the DVD order page! |
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